Returns policy

 

Shopping for golf gear can be an exciting experience, but we understand that sometimes things don’t go as planned. Whether it’s the fit, style, or simply a change of heart, having a clear return policy can make your shopping experience much more enjoyable. That’s why we want to take a moment to explain our 14-day return policy.

Our 14-day return policy is designed with you in mind. We believe that you should have the opportunity to try out your new head covers and see how they fit into your golfing routine. If for any reason you’re not completely satisfied with your purchase, you have 14 days from the date of delivery to initiate a return.

Customised items are not eligible for return unless they are faulty.

We know that returning an item can sometimes feel daunting, but we’re here to support you every step of the way. To make the process as smooth as possible, please ensure that the item is in its original condition, unused, and with all tags still attached. This helps us ensure that every golfer receives products that meet our high standards of quality.

To start a return, simply reach out to our customer service team. They’re friendly and ready to assist you with any questions you may have. Once your return is approved, you’ll receive instructions on how to send the item back to us. We recommend using a trackable shipping service to ensure your return arrives safely.

After we receive your returned item, we’ll process your refund promptly. Please keep in mind that it may take a few days for the refund to reflect in your account, depending on your bank’s processing times. We appreciate your patience during this time.